Shipping policy

Thank you for shopping with us! We are committed to delivering your orders quickly and securely. Please review our shipping policy for important details about processing, shipping times, and rates.

Order Processing:

  • Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • Order Changes: If you need to make changes to your order or shipping address, please contact us as soon as possible. Once an order has been processed, changes cannot be made.

Shipping Rates & Delivery Times:

  • Domestic Shipping:
    • Standard Shipping: 3-7 business days
    • Express Shipping: 1-3 business days
  • International Shipping:
    • Standard International Shipping: 7-21 business days
    • Express International Shipping: 3-7 business days
  • Shipping rates are calculated at checkout based on your location and selected shipping method.

Free Shipping:

  • Domestic Orders: We offer free standard shipping on orders over 2500 [

Tracking Your Order:

  • Once your order is shipped, you will receive a tracking number via email to monitor the delivery status of your package.

Shipping Restrictions:

  • We currently ship to [List of Countries]. If your country is not listed, please contact us for more information.

Customs, Duties, and Taxes:

  • International orders may be subject to import duties and taxes (including VAT), which are applied once the shipment reaches your destination country. You are responsible for these charges.

Lost or Damaged Items:

  • We are not responsible for lost or damaged packages. However, if you experience any issues with your order, please contact us, and we will assist you in resolving the matter.

Contact Us:

  • For any questions or concerns regarding your order, shipping, or delivery, please reach out to our customer service team at [Insert Contact Information].

Thank you for choosing [ROCCO STORE ]. We appreciate your business and are here to make your shopping experience as seamless as possible.